Intune & Endpoint
Intune device not syncing: the full diagnosis order
The checks that actually narrow it down, in the order that saves the most time.
1 min
Notes from real tenants
Every post, filtered by topic: Intune and Copilot error fixes, Azure cost explainers, .NET guides and homelab notes. Written after the thing was actually fixed, in a tenant with real users in it.
Azure
Stopped or deallocated? What Azure actually charges for
The distinction that shows up on the bill, and how to see it in the portal.
1 min
Entra ID & Identity
Power Pages with Entra External ID: a secure customer portal
You’re building a customer‑facing website using Power Pages backed by Dataverse for data and access control, while Entra External ID handles customer...
6 min
Copilot & AI
Architecting Conversations: Advanced Prompt Engineering for Microsoft Copilot Studio
Understanding how to effectively interact with artificial intelligence has become increasingly crucial, especially with the evolution of conversational AI in...
2 min
Azure
From Prompt to Production with Azure’s Large Language Models
The journey involves far more than just prompt engineering; it requires a robust, secure, and scalable architecture. With Microsoft Azure, we have a...
2 min
Azure
Serverless Orchestration Showdown: Durable Functions vs. Logic Apps in Production
Both are great at orchestrating distributed work. They differ in how you express control flow, how they bill you, and how they connect to the rest of Azure and...
8 min
Entra ID & Identity
Designing Cloud-Native on Azure with Entra ID–centric RBAC
Ad-hoc subscriptions tend to sprawl. Policies drift, teams request exceptions, and security becomes reactive. Azure Landing Zones (ALZ) in 2025 provide a...
7 min
Copilot & AI
Forget the Hype: Let’s Talk Real ROI on Microsoft Copilot
It feels like you can't open your feed, join a webinar, or sit in a leadership meeting without hearing about generative AI. And at the centre of that storm for...
5 min
Copilot & AI
Build a Helpdesk Copilot with Copilot Studio: Actions, Grounding, and Guardrails
Build a secure, grounded helpdesk assistant that answers from company knowledge, performs real actions, and respects governance from day one.
6 min
Power Apps
Ending Email Disarray: How to Use Microsoft Power Automate to Get Out of Your Inbox
For many, the quest for Inbox Zero feels like an eternal battle against a rising tide of emails. Yet, in the modern Microsoft ecosystem, achieving email zen is...
2 min
The newsletter
Free: the Intune troubleshooting field guide
Subscribe and get my 8-page PDF: 13 common Intune problems, the order to check them in, and the fix for each. Then Microsoft 365 fixes from the field, about twice a month. From G.R Badhon, Microsoft MVP.
- The field guide, sent the moment you confirm
- New Intune, Entra ID and Purview guides as they publish
- One field-tested fix or script per issue